This privacy statement explains our practices regarding collection, use and disclosure of information that you may provide via this website and our other digital services, in accordance with the UK law and General Data Protection Regulation (GDPR) (EU) 2016/679.

Please be sure to read this entire Privacy Statement before using or submitting information to this site. If you have any questions, please get in touch:

+44 (0)1453 861592

53 The Street
Uley
Dursley
Gloucestershire
GL11 5SL
UK

Uley Community Stores Limited is a Registered Society under the Co-operative and Community Benefit Societies Act 2014, registration no. 31606R.

Uley Community Stores Limited is the Data Controller

Registered with Information Commissioners Office (ICO) in the UK, registration number ZA161690.

Consent

By using this site, you agree with the terms of this Privacy Statement. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Statement.

Collecting data

We collect data about you when you:

Browse the website (anonymous data)
Submit enquiry, request or contact forms
Subscribe to newsletter and update emails
Register for an account or subscription
Register for an event or meeting
Complete a survey (anonymous data)
Contact us by another means such as phone, direct email, post or social media

The information we collect includes:

name and salutation
contact details such as email address, phone number and postal address
business information such as company/organisation you represent, position, interests and types of information you are looking for from us
instances of when you log into your account if you have one
interaction such as web pages you visit or emails you open and click through
browser information such as the browser name or IP address
event information such as registering for a conference
We may also hold information from direct contact or meeting you in person
We may also include your social media handles eg. Twitter handle or LinkedIn profile link if you have provided them

We collect information in order to:

improve your experience of using the website, for example remembering your actions from a previous visit
respond to your enquiries and requests
send you newsletters and updates via email that you have opted-in to receive
let you know of or make visible or accessible other services or content that would be relevant to you
allow you to log-in to your account and inform you of any changes to your account or services
for team training eg. website performance will inform the development of our online offer

These purposes form our legitimate business interests for holding your data. We will not collect excessive data and will not hold your information for longer than is necessary. We will not share your data with third parties, other than for the day-to-day conduct of our business and in line with the legitimate interests outlined above. We take reasonable measures to ensure the data we process is accurate and kept up-to-date.

Cookies

We use cookies to improve the experience of using our website. Cookies are small files that the site places on your hard drive for identification purposes. You should note that cookies cannot read data off your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this site. See also our Cookie Policy.

Children

While our website is not designed for an age-specific audience it can be used by anyone and no personal information needs to be divulged to use it. Where personal information is required, it is not intended for children. We do not knowingly collect personal data from anyone under the age of 13 and will destroy that information if discovered.

Links

Where our site contains links to other websites we are not responsible for the privacy practices, content or data collection of those sites. It is your responsibility to check the privacy statements of other websites.

Storage of information

Our main systems and databases are located within the European Economic Area (EAA). Where we need to transfer your personal data to third parties and suppliers outside the EAA we have procedures in place to ensure that your data receives the same protection as if it were being processed inside the EAA.

Third parties we use for transfer or storage of data may include:

website hosting platforms and plug-ins
video hosting platforms
newsletter/update mailing platforms
internet advertising platforms
online survey systems
internet data and behaviour analysis providers
customer relationship management (CRM) systems

Security

Data in transit is encrypted when possible. Stored information is accessible only by authorised personnel. We regularly review and monitor our systems and databases to ensure the data are safely secured.

Sharing of information

In certain circumstances, we may share your information with:

legal, regulatory or government bodies to fulfil our legal obligations to disclose data when requested
new business owners through acquisition of this company

Your rights

While we hold your data you have the right to:

access – you may contact us at any time to request a copy of the information we hold on you
rectification – you may correct the data we hold if it is inaccurate or incomplete
restriction – you may restrict the processing of some or all the information we hold
erasure – you may ask for all the information we hold to be deleted
objection – you have the right to object to types of processing
portability – you have the right to ask for your information to be transferred to another organisation

Contacts

If you have any queries or concerns about how your data is handled, please get in touch so that we may escalate the issue internally and with third parties.

enquiries@uleycommunitystores.co.uk

+44 (0)1453 861592

53 The Street
Uley
Dursley
Gloucestershire
GL11 5SL
UK

You may also raise issues with the Information Commissioner’s Office:

+44 (0)303 123 1113 or +44 1625 545 700

casework@ico.org.uk
ico.org.uk/concerns

https://ico.org.uk

Updates to this statement

Statement date 25 May 2018.

Please accept this privacy statement as current. We reserve the right to change, modify or update this statement at any time without notice. We will contact you via email with any major amendments.

Privacy